Terms of Service

Effective Date: [Insert Date]

Welcome to Soul Body Mind Aesthetics and Wellness (“SBM,” “we,” “our,” or “us”). By using our telemedicine weight loss services, you agree to the following Terms of Service. Please read these terms carefully before accessing or using our services.

1. Acceptance of Terms

By accessing our website or using our services, you agree to be bound by these Terms of Service, Privacy Policy, and any additional guidelines or rules that apply to our services. If you do not agree to these terms, you must discontinue use of our services.

2. Telemedicine Services

Soul Body Mind Aesthetics and Wellness offers telemedicine services for weight loss, wellness, and aesthetics. These services include consultations with licensed medical professionals, treatment plans, and the prescription of medication when medically necessary.

3. Eligibility

To use our services, you must:

• Be at least 18 years of age (or older if required by state law).
• Be physically located in a state where SBM operates.
• Provide truthful and accurate health information during consultations.
• Acknowledge that the services provided are not a substitute for in-person medical care, and in some cases, in-person follow-up may be recommended.

4. Medical Disclaimers

• No Emergency Services: Our telemedicine services are not designed for medical emergencies. If you experience a medical emergency, call 911 or visit the nearest hospital immediately.
• Not a Substitute for Primary Care: Our services are supplementary to your primary healthcare provider. SBM does not assume responsibility for any pre-existing conditions or other healthcare issues unrelated to our services.
• Consultation Limitations: Medical professionals at SBM rely on the accuracy of the information you provide. Failure to provide complete or truthful information may affect the quality of your care.

5. Privacy and Data Security

We take your privacy seriously. Any personal health information you share with us will be protected in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and our Privacy Policy. Your data will only be shared with our medical professionals and will not be disclosed to third parties without your consent, except as required by law.

6. Prescription Policy

• Medications prescribed by SBM medical professionals are based on the telemedicine consultation and their medical judgment.
• Controlled Substances: We do not prescribe any controlled substances.
• Filling Prescriptions: Prescriptions may be filled at a pharmacy of your choice or delivered through partnered services, where legally permitted.

7. Payment and Billing

• By using our services, you agree to pay all fees associated with your consultations and treatments.
• All payments are due at the time of service, unless otherwise arranged.
• Failure to make payments may result in suspension of services.
• We may update our pricing structure at any time; however, you will be notified in advance of any changes affecting your services.

8. Insurance

SBM does not accept insurance for telemedicine services. You are responsible for the full cost of your consultation and treatment, though you may submit claims to your insurer independently.

9. Cancellation and Refund Policy

• Consultation Fees: If you need to cancel or reschedule a consultation, you must provide at least 24 hours' notice. Failure to cancel within this window may result in a charge for the full amount of the consultation.
• Refunds: No refunds will be provided once a consultation or treatment plan has been rendered.

10. Termination of Services

We reserve the right to suspend or terminate your access to SBM services at our sole discretion, for any reason, including but not limited to violation of these Terms of Service or failure to provide accurate medical information.

11. Use of Services

You agree to use our services in accordance with all applicable laws and regulations. You will not:

• Misuse the telemedicine platform.
• Impersonate others or provide false health information.
• Use the service for any unlawful or unethical activities.

12. Limitation of Liability

To the fullest extent permitted by law, SBM disclaims any liability for:

• Personal injury, death, or any medical or treatment outcomes arising from telemedicine services.
• Any loss, damage, or unauthorized access to your health data unless caused by gross negligence on our part.
• Any third-party interactions (such as pharmacies) outside our direct control.

13. Indemnification

You agree to indemnify and hold SBM, its affiliates, medical professionals, and staff harmless from any claims, damages, or expenses resulting from your use of our services or violation of these terms.

14. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the state of [insert state], without regard to its conflict of law provisions. Any disputes arising from these terms or our services will be subject to the exclusive jurisdiction of the courts in [insert jurisdiction].

15. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Any changes will be effective upon posting on our website. Your continued use of our services after such changes constitutes your acceptance of the revised terms.

16. Contact Information

If you have any questions or concerns regarding these Terms of Service, please contact us at:

Soul Body Mind Aesthetics and Wellness