Privacy Policy

PRIVACY POLICY

Privacy Policy


Last Updated: 2/11/2025

Soul Body Mind Aesthetics and Wellness ("Soul Body Mind," "we," "our," or "us") is committed to protecting the privacy and security of your personal and health information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or use our telemedicine services.

This Privacy Policy should be read in conjunction with our Notice of Privacy Practices, which outlines how we handle Protected Health Information (PHI) in compliance with the Health Insurance Portability and Accountability Act (HIPAA).

1. Information We Collect

We collect several types of information, including:

A. Personal Information

  • Name, mailing address, phone number, email address

  • Date of birth, gender, occupation

  • Billing and payment information

  • Account login details

B. Health Information (PHI)

  • Medical history, diagnoses, and treatment plans

  • Prescription and medication information

  • Communications between you and our healthcare providers

C. Technical and Usage Data

  • IP address, device information, and browser type

  • Website usage data, cookies, and tracking technologies

  • Third-party analytics (e.g., Google Analytics)

We collect this information through:

  • Direct interactions (e.g., account creation, consultations)

  • Automated technologies (e.g., website cookies, analytics)

  • Third-party sources (e.g., pharmacies, healthcare providers)

2. How We Use Your Information

We may use your information for:

  • Treatment, payment, and healthcare operations

  • Scheduling and processing telemedicine consultations

  • Communicating with you about your care

  • Compliance with legal obligations and regulatory requirements

  • Improving our website, services, and user experience

  • Marketing and promotional communications (with your consent)

3. Disclosure of Your Information

We may share your information with:

  • Licensed healthcare providers for treatment purposes

  • Pharmacies for prescription fulfillment

  • Payment processors for billing and transactions

  • Third-party service providers for website analytics and security

  • Law enforcement or regulatory authorities as required by law

We do not sell or rent your personal or health information.

4. Your Rights Under HIPAA

As a patient, you have the following rights regarding your PHI:

  • Access: Request copies of your health records

  • Amendments: Request corrections to your records

  • Restrictions: Limit how your PHI is used or disclosed

  • Confidential Communications: Request alternative contact methods

  • Accounting of Disclosures: Receive a list of when and why we shared your PHI

  • Right to File a Complaint: If you believe your rights have been violated, you may file a complaint with us or with the U.S. Department of Health and Human Services (HHS)

To exercise any of these rights, please contact our Privacy Officer.

5. Data Security

We implement administrative, technical, and physical security measures to protect your information. While we take reasonable steps to secure your data, no system is completely secure. We encourage you to use strong passwords and secure devices when accessing our services.

6. Third-Party Links & Tracking Technologies

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We may use cookies and similar technologies to improve user experience and analyze website traffic. You may adjust cookie settings in your browser.

7. Privacy Officer Contact Information

For questions or concerns about this Privacy Policy or your rights under HIPAA, you may contact our designated Privacy Officer:

Jayne Watson

Soul Body Mind Aesthetics and Wellness

1045 Mandalay Beach Rd, Oxnard, CA 93035

Email: SoulBodyMindFitness@gmail.com

805-401-0265

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated date. Your continued use of our website and services constitutes acceptance of these changes.

Thank you for trusting Soul Body Mind Aesthetics and Wellness with your care and privacy.